4750 16th St, Moline, Illinois, 61265
Firestone Complete Auto Care in Moline has a very mixed reputation. Many customers praise the staff for their professionalism, honesty, and quick service. However, there are significant complaints about poor communication, scheduling issues, and rude behavior from some staff members. It seems to be a shop where your experience depends heavily on who you deal with, and it is often criticized for being a money-hungry chain.
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Always get a second opinion for major repairs suggested by this shop.
✓ What Works Well
✗ Areas to Improve
Hit or miss on quality and honesty.
Some customers feel like they are being scammed.
Staff can be hit or miss with professionalism.