Firestone Complete Auto Care
12420 Cedar Rd, Cleveland Heights, Ohio, 44106
Firestone Complete Auto Care in Cleveland Heights is a shop that gets mixed reviews. While some customers appreciate the professional service and the team's ability to handle complex issues, others report significant frustrations with long wait times, poor communication, and concerns about unnecessary upselling. It is a shop that works for routine maintenance, but it is worth being cautious and clear about your expectations.
We analyze 74 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Professional and knowledgeable staff
- Good for routine maintenance
- Convenient location
✗ Areas to Improve
- Long wait times
- Poor communication
- Concerns about unnecessary upselling
- Do I need an appointment?
- Are they honest about repairs?
- How long will it take?
Professional service, but long wait.
Felt pressured into unnecessary repairs.
Good for routine maintenance.
- Category Automobile
- Neighborhood Cleveland Heights
- City Cleveland Heights
- State Ohio
- Postcode 44106
- Country United States
