Firestone Complete Auto Care
11902 Illinois Rte 59, Plainfield, Illinois, 60585
Firestone in Plainfield is a mixed bag. Many customers praise the friendly staff and quick service for simple tasks like tire pressure checks and oil changes. However, there are significant complaints regarding aggressive upselling, questionable diagnostic accuracy, and poor communication. It is a convenient spot for basic needs, but customers should be wary of recommendations for major repairs.
We analyze 70 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
If they recommend major repairs, get a second opinion before proceeding.
✓ What Works Well
- Quick for basic services
- Friendly staff
- Good tire deals
✗ Areas to Improve
- Aggressive upselling
- Questionable diagnostic accuracy
- Long wait times for appointments
- Do they offer free tire pressure checks?
- Are their diagnostic fees fair?
- Do they honor online appointments?
Great for tires and oil changes.
Be careful with major repair recommendations.
Staff is friendly but the process can be slow.
- Category Automobile
- Neighborhood Plainfield
- City Plainfield
- State Illinois
- Postcode 60585
- Country United States
