Firestone Complete Auto Care
139 Putnam Blvd, Glastonbury, Connecticut, 06033
This Firestone location has a highly polarized reputation. Many customers praise the quick and efficient service, especially for emissions testing and tire work. However, there are numerous complaints about aggressive upselling, poor communication, and questionable repair practices. While some find the staff friendly and helpful, others feel the shop is dishonest and overpriced. It is a convenient location, but customers are advised to be cautious.
We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Get a second opinion before approving major repairs suggested here.
✓ What Works Well
- Quick and efficient emissions testing
- Convenient location
- Some staff are friendly and helpful
✗ Areas to Improve
- Aggressive and questionable upselling
- Poor communication and follow-up
- Inconsistent repair quality
- Do you do emissions testing?
- Are your prices competitive?
- Can I get a same-day appointment?
Great for quick services
Be wary of upselling
Inconsistent customer service
- Category Automobile
- Neighborhood Glastonbury
- City Glastonbury
- State Connecticut
- Postcode 06033
- Country United States
