Firestone Complete Auto Care
9549 S Western Ave, Chicago, Illinois, 60643
This Firestone location has a very poor reputation, with numerous complaints about unprofessional staff, long wait times, and inconsistent service quality. Many customers report issues with diagnostic accuracy, aggressive upselling, and poor communication. While there are a few positive reviews, the overall sentiment is overwhelmingly negative, with many people advising others to go elsewhere for their automotive needs.
We analyze 69 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
If you choose to use them, be prepared for long waits and double-check all work before leaving.
✓ What Works Well
- Convenient location
- Some helpful staff members
✗ Areas to Improve
- Poor customer service
- Long wait times
- Inconsistent work quality
- Are they reliable for repairs?
- Why is the service so slow?
- Is it worth the savings?
Avoid this place at all costs.
Hit or miss, mostly miss.
Cheap, but you get what you pay for.
- Category Automobile
- City Chicago
- State Illinois
- Postcode 60643
- Country United States
