Firestone Complete Auto Care
Automobile · Auto Repair Shop

Firestone Complete Auto Care

325 S Monroe St, Monroe, Michigan, 48161

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

This Firestone location is generally well-regarded for its professional and honest service. Many customers highlight the helpfulness of staff like Dennis and Tony, who are often praised for their transparency and willingness to explain repairs. While there are some complaints about wait times and occasional communication lapses, the majority of customers feel they receive fair and reliable service.

Our Review Process
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Highest rating
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We analyze 75 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 78/100
Pro Tip

Try to schedule an appointment in advance to minimize wait times.

Pros & Cons

✓ What Works Well

  • Honest and transparent staff
  • Professional service
  • Helpful explanations

✗ Areas to Improve

  • Long wait times
  • Occasional communication issues
  • Some reports of poor management
Frequently Asked Questions
  • Do you take appointments?
  • How much for an alignment?
  • Can you fix a flat?
User Feedback

Dennis is the best

Very efficient and fair pricing

Sometimes hard to get an appointment