Firestone Complete Auto Care
3650 N Elston Ave, Chicago, Illinois, 60618
Firestone Complete Auto Care on Elston Ave has a very mixed reputation. Many customers praise individual staff members for their helpfulness and professionalism, leading to a smooth experience. Conversely, a significant number of reviews highlight issues with upselling, poor communication, and questionable repair quality. It is a large chain, so experiences can vary greatly depending on the advisor.
We analyze 75 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Get a second opinion if you are quoted for expensive, non-essential repairs.
✓ What Works Well
- Friendly staff
- Convenient location
- Fast service
✗ Areas to Improve
- Aggressive upselling
- Inconsistent repair quality
- Poor communication
- Do you offer alignments?
- How long is the wait?
- Are you honest about repairs?
Hit or miss
Great service from Daniel
Watch out for upselling
- Category Automobile
- Neighborhood Avondale
- City Chicago
- State Illinois
- Postcode 60618
- Country United States
