Firestone Complete Auto Care
Automobile · Auto Care

Firestone Complete Auto Care

111 Vestal Pkwy E, Vestal, New York, 13850

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Firestone in Vestal has a very mixed reputation. Many customers have had great experiences with specific staff members, praising their professionalism and helpfulness. However, there is a recurring theme of customers feeling pressured into unnecessary repairs or feeling like they are being 'shaken down' during inspections. While some find them to be a reliable go-to, others warn to get a second opinion before committing to expensive work.

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We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 68/100
Transparency 50/100
Pro Tip

If you feel pressured during an inspection, don't hesitate to take your car elsewhere for a second opinion.

Tire specialist
State inspections
Pros & Cons

✓ What Works Well

  • Professional staff members
  • Fast service for some
  • Good for tires

✗ Areas to Improve

  • Pressure to upsell
  • Inconsistent inspection results
  • High diagnostic fees
Frequently Asked Questions
  • Do they do state inspections?
  • Are their prices competitive?
  • Can I trust their repair recommendations?
User Feedback

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