Automobile · Auto Care
Firestone Complete Auto Care
49 S Main St, Elmira, New York, 14904
Google Maps
Updated: 19 May 2026
Authenticity Score: 75/100
About
Feedback is mixed. Many customers appreciate the friendly and helpful staff, especially the manager, Laura. However, others report issues with long wait times, poor communication, and perceived dishonesty regarding repairs.
Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
17
Lowest rating
We analyze 74 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
60/100
Transparency
55/100
Pro Tip
Always ask for a detailed explanation of the repairs needed.
General Maintenance
Tires
Pros & Cons
✓ What Works Well
- Friendly staff
- Helpful manager
- Good service for some
✗ Areas to Improve
- Long wait times
- Poor communication
- Perceived dishonesty
Frequently Asked Questions
- Why is the wait so long?
- Are these repairs necessary?
- Why the price difference?
User Feedback
Hit or miss
Staff is generally nice
Be careful with repairs
Quick Info
- Category Automobile
- Neighborhood Elmira
- City Elmira
- State New York
- Postcode 14904
- Country United States
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