Automobile · Tire & Auto Repair
Firestone Complete Auto Care
4444 1st Ave NE, Cedar Rapids, Iowa, 52402
Google Maps
Updated: 19 May 2026
Authenticity Score: 74/100
About
This location is a classic example of a shop where the experience depends entirely on the staff you interact with. Many customers love the service provided by specific managers like Yolanda, while others have had terrible experiences with mechanical errors, poor communication, and aggressive upselling. It's a high-volume shop that can be hit-or-miss.
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20
Highest rating
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We analyze 78 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
65/100
Transparency
60/100
Pro Tip
Ask for a specific manager if you've had good luck with them before.
Tire Sales
Alignment
Pros & Cons
✓ What Works Well
- Friendly staff
- Fast service
- Good tire selection
✗ Areas to Improve
- Mechanical errors
- Aggressive upselling
- Poor communication
Frequently Asked Questions
- Do you offer free tire checks?
- Can I get an alignment?
- Why is my car still making noise?
User Feedback
Great service
Felt scammed
Very helpful
Quick Info
- Category Automobile
- Neighborhood Cedar Rapids
- City Cedar Rapids
- State Iowa
- Postcode 52402
- Country United States
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