Automobile · Tire & Auto Repair
Firestone Complete Auto Care
2 School St, Quincy, Massachusetts, 02169
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Updated: 19 May 2026
Authenticity Score: 60/100
About
Firestone in Quincy is a shop with a very mixed reputation. While some customers have had positive experiences with friendly staff and quick service, there are many reports of poor customer service, long wait times, and questionable repair practices. It's a place where you might get a good deal, but be prepared for potential service headaches.
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We analyze 79 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
45/100
Transparency
40/100
Pro Tip
The service quality can be inconsistent, so consider getting a second opinion for major repairs.
Tire Services
General Repair
Pros & Cons
✓ What Works Well
- Friendly staff
- Fast service
- Good selection
✗ Areas to Improve
- Poor customer service
- Long wait times
- Questionable repair practices
Frequently Asked Questions
- Do you do oil changes?
- Can you work on my car?
- Are you open on weekends?
User Feedback
Great service
Fast and efficient
Hit or miss on service
Quick Info
- Category Automobile
- City Quincy
- State Massachusetts
- Postcode 02169
- Country United States
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