Firestone Complete Auto Care
27 S Quinsigamond Ave, Shrewsbury, Massachusetts, 01545
The Shrewsbury Firestone location has a very mixed reputation. While some customers have had great experiences with specific staff members like Vinny, many others report long wait times, poor communication, and inconsistent quality of work. It seems to be a shop that struggles with staffing and consistency, leading to a frustrating experience for many.
We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
If you have an appointment, call ahead to confirm they are actually ready for your vehicle.
✓ What Works Well
- Some staff are very helpful
- Convenient location
- Good for routine maintenance
✗ Areas to Improve
- Long wait times
- Poor communication
- Inconsistent quality of work
- Do they honor appointments?
- Are they good for brake work?
- Do they offer price matching?
Vinny is great.
Wait times are way too long.
Mixed experiences with repairs.
- Category Automobile
- Neighborhood Shrewsbury
- City Shrewsbury
- State Massachusetts
- Postcode 01545
- Country United States
