Automobile · Auto Repair & Tires

Firestone Complete Auto Care

300 Squire Rd, Revere, Massachusetts, 02151

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Firestone Complete Auto Care in Revere has a very mixed reputation. While some customers praise the friendly service and quick turnaround, a significant number of reviews highlight issues with long wait times, aggressive upselling, and poor communication. It seems to be a 'hit or miss' location depending on the staff on duty.

Our Review Process
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Highest rating
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We analyze 74 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 55/100
Pro Tip

Always get a second opinion if you are quoted for expensive, non-essential repairs.

Lifetime alignment
Tire warranty
Pros & Cons

✓ What Works Well

  • Convenient location
  • Good tire selection
  • Some very helpful staff

✗ Areas to Improve

  • Long wait times
  • Aggressive upselling
  • Inconsistent service quality
Frequently Asked Questions
  • Why is my wait so long?
  • Do I really need these repairs?
  • Can you honor my warranty?
User Feedback

Jay and Steve are great, but the wait is awful.

They tried to sell me repairs I didn't need.

Hit or miss depending on who you talk to.