Firestone Complete Auto Care
60 Essex St, Lawrence, Massachusetts, 01840
This Firestone location has a very polarized reputation. While some customers appreciate the fast service and friendly staff, many others report significant issues with communication, misdiagnosis, and unprofessional behavior. There are serious concerns about pricing transparency and the quality of repairs, making it a risky choice for some. It seems to be a hit-or-miss experience.
We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if you're unsure about a major repair quote here.
✓ What Works Well
- Fast service
- Friendly staff
- Convenient location
✗ Areas to Improve
- Communication issues
- Misdiagnosis of problems
- Pricing transparency concerns
- Are they open on Sundays?
- Do they offer fair pricing?
- Can I trust their diagnostics?
Fast and professional
Mixed experiences
Concerns about honesty
- Category Automobile
- City Lawrence
- State Massachusetts
- Postcode 01840
- Country United States
