Automobile · Auto Care Center
Firestone Complete Auto Care
700 W Sherman Blvd, Muskegon, Michigan, 49441
Google Maps
Updated: 18 May 2026
Authenticity Score: 60/100
About
This shop has a very polarized reputation. Some customers are happy with the service and pricing, while others have had serious issues with repair quality, communication, and even safety concerns. It's a place that seems to struggle with consistency, making it a risky choice for some.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating
We analyze 75 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
50/100
Transparency
45/100
Pro Tip
Always double-check the work done on your vehicle before leaving the shop.
Budget-friendly
Inconsistent quality
Pros & Cons
✓ What Works Well
- Fair pricing
- Friendly staff
- Quick service (for some)
✗ Areas to Improve
- Inconsistent repair quality
- Poor communication
- Safety concerns
Frequently Asked Questions
- Why is my car still not fixed?
- Do you offer a warranty?
- Can I get a quote over the phone?
User Feedback
They saved me money on a simple fix.
I felt unsafe after their repair.
Hit or miss service.
Quick Info
- Category Automobile
- City Muskegon
- State Michigan
- Postcode 49441
- Country United States
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