Firestone Complete Auto Care
1765 N Columbia Center Blvd, Kennewick, Washington, 99336
Firestone Complete Auto Care in Kennewick has a very mixed reputation. While some customers praise the friendly and helpful staff, many others report long wait times, poor communication, and inconsistent repair quality. It seems to be a shop that struggles with consistency and customer service, with many customers feeling frustrated by their experiences.
We analyze 74 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Be very clear about your expectations and get everything in writing.
✓ What Works Well
- Friendly and helpful staff
- Quick service for some
- Good warranty program
✗ Areas to Improve
- Long wait times
- Poor communication
- Inconsistent repair quality
- Do they offer free estimates?
- Are they good with tires?
- How long does a typical repair take?
Great service, very friendly.
Mixed experiences with repair quality.
Communication could be better.
- Category Automobile
- City Kennewick
- State Washington
- Postcode 99336
- Country United States
