Firestone Complete Auto Care
5601 Martin Luther King Jr Way S, Seattle, Washington, 98118
This Firestone location is a mixed bag. Many long-term customers praise the manager, Kevin, and the team for their reliability and excellent service. However, there are significant complaints about customer service, long wait times, and occasional misdiagnoses. It's a convenient spot for tires and routine maintenance, but some customers feel the service quality has declined.
We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always confirm your appointment details and get a written estimate before any work begins.
✓ What Works Well
- Reliable tire services
- Convenient location
- Some staff are very helpful
✗ Areas to Improve
- Long wait times
- Inconsistent customer service
- Reports of misdiagnoses
- Do they offer same-day service?
- Are they good with alignments?
- Is the pricing fair?
Great service from Kevin
Reliable for tires
Mixed experiences with repairs
- Category Automobile
- Neighborhood Columbia City
- City Seattle
- State Washington
- Postcode 98118
- Country United States
