First Care Clinic
105 West 13th Street, 1923 E 22nd Street, 1301 Main St, Hays, Kansas, 67601
First Care Clinic is a polarizing facility. Many patients praise the compassionate, affordable, and thorough care provided by specific doctors and nurses. However, there is a significant volume of negative feedback regarding rude front-desk staff, billing errors, and difficulty accessing care. While the clinical care is often highly rated, the administrative and customer service aspects are frequently cited as major issues.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing issues, try to speak directly with the office manager, but keep detailed records of all your interactions.
✓ What Works Well
- Affordable care with sliding scale
- Compassionate and thorough providers
- Holistic approach to health
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Billing and insurance errors
- Difficult to get appointments
- Do you accept new patients?
- How do I set up a payment plan?
- Why was I billed for this service?
Great doctors, but the office is a mess
They really care about the community
Billing is a nightmare
- Category Health & Medical
- City Hays
- State Kansas
- Postcode 67601
- Country United States
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