First Care Family Clinic - Walk in Primary & Urgent Care Bourbonnais
662 N Convent St, Bourbonnais, Illinois, 60914
First Care Family Clinic is generally well-regarded for its friendly, family-like atmosphere and the compassionate care provided by its nurse practitioners. Many patients feel well-cared for and appreciate the personal attention. However, there are recurring complaints about administrative issues, such as prescription delays, phone communication, and appointment scheduling, which can be a source of significant frustration.
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If you have a prescription, follow up with the pharmacy yourself to ensure it was sent correctly.
✓ What Works Well
- Compassionate and friendly staff
- Personalized care
- Family-friendly environment
✗ Areas to Improve
- Prescription processing delays
- Difficult phone communication
- Inconsistent scheduling
- Why is it so hard to get my prescription?
- Do you accept walk-ins?
They treat you like family.
The care is great, but the administrative side needs work.
I love the providers, but the follow-up is frustrating.
- Category Health & Medical
- City Bourbonnais
- State Illinois
- Postcode 60914
- Country United States
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