404 S Sutherland Ave, Monroe, North Carolina, 28112
This clinic is highly polarizing. Some patients have had great experiences with specific providers and nurses, finding them caring and thorough. However, a large number of reviews highlight severe issues with the call center, billing, and administrative incompetence. It seems like a place where the medical care might be okay, but the office management is a major source of frustration.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Avoid the call center if possible; try to handle scheduling and questions in person if you can.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible admin
Billing is a scam
Communication is a foreign concept