First Care Stonewall
160 Stone Crk Rd, Suite A, Stonewall, Louisiana, 71078
Patients generally appreciate the quick, efficient care and the friendly medical staff. However, the front desk reception is a major point of contention, with many patients feeling dismissed or treated rudely before even seeing a provider. When the front desk is bypassed, the clinical experience is often described as excellent.
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The clinical staff is much more compassionate than the front desk; don't let the initial reception deter you if you need care.
✓ What Works Well
- Fast and efficient service
- Knowledgeable and caring medical providers
- Clean facility
✗ Areas to Improve
- Rude and dismissive front desk staff
- Inconsistent triage policies
- Difficulty getting through on the phone
- Why is the front desk so difficult?
- Do they see children?
Medical staff is top notch
Front desk needs a personality transplant
Great for quick, minor emergencies
- Category Health & Medical
- City Stonewall
- State Louisiana
- Postcode 71078
- Country United States
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