First Choice Care
472 W Poplar Ave, # 101, Collierville, Tennessee, 38017
This clinic is a mixed bag. Many patients appreciate the convenience and the care provided by the nurse practitioners, but there are frequent complaints about administrative issues, including difficulty reaching the office by phone, billing errors, and inconsistent follow-up. It is a good option for urgent needs, but perhaps not ideal for primary care.
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Use the patient portal for communication and keep detailed records of your billing statements.
✓ What Works Well
- Convenient urgent care
- Friendly and professional NP staff
- Walk-in availability
✗ Areas to Improve
- Poor phone responsiveness
- Billing and insurance confusion
- Inconsistent follow-up
- Why can't I reach anyone by phone?
- Is this a good primary care provider?
- Why was I billed for a service I didn't receive?
Great urgent care, poor primary care
Billing is a headache
Staff is friendly but overwhelmed
- Category Health & Medical
- City Collierville
- State Tennessee
- Postcode 38017
- Country United States
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