649 Cork Crossing, Cottage Grove, Wisconsin, 53527
First Choice Dental in Cottage Grove has a mixed reputation. Many patients praise the friendly staff, clean office, and professional care. However, there is a significant volume of complaints regarding aggressive upselling of unnecessary procedures, confusing billing practices, and poor communication from the front desk. Patients often feel the office is more focused on profit than patient care.
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Get a written, itemized estimate before any procedure and clarify all insurance coverage details beforehand.
✓ What Works Well
✗ Areas to Improve
Great clinical care, but the billing department is a nightmare.
They seem more interested in money than patient comfort.
Professional, clean, but the front office needs better training.