Health & Medical · Community Health Center

First Choice Health Centers

809 Main St, Suite 201, East Hartford, Connecticut, 06108

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

This center receives mixed reviews, with many patients loving their specific providers but struggling with the front desk staff. The medical care is often described as compassionate and effective, yet the administrative side is frequently cited as disorganized. Long hold times and communication issues are common complaints. Patients suggest it is a good place for care if you can navigate the front office.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
16
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 78/100
Admin Efficiency 40/100
Pro Tip

Try to schedule appointments early in the day to avoid the afternoon phone rush.

Provider Quality
Front Desk Support
Pros & Cons

✓ What Works Well

  • Caring medical providers
  • Clean environment
  • Good for routine needs

✗ Areas to Improve

  • Rude reception staff
  • Long phone hold times
  • Disorganized scheduling
Frequently Asked Questions
  • How can I reach a human on the phone?
  • Are they accepting new patients?
User Feedback

Doctors are great, staff needs training

Wait times are hit or miss

Bang for the buck for community care

Location Details
Street: 809 Main St, Suite 201
Neighborhood: East Hartford
State: Connecticut
Postcode: 06108
Country: United States
Location
809 Main St #201, East Hartford, CT 06108
Quick Info
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