203 Union Ave, Holbrook, New York, 11741
Patients hold Dr. Goldman in high regard for his old-school, thorough approach to medicine. However, the office staff frequently receives harsh criticism for being rude, unhelpful, and disorganized. Many patients feel the administrative side is a total mess, leading to long wait times and billing headaches. While the medical care is top-notch, the front-office experience often drives people to look elsewhere.
Patients suggest calling early in the morning to avoid the worst of the phone hold times.
✓ What Works Well
✗ Areas to Improve
Dr. Goldman is a gem, but the staff needs a complete overhaul.
Great medical care ruined by poor administration.
The office feels like a revolving door of unhappy staff.