Automobile · Auto Repair

First Class Auto Service

2305 N Scottsdale Rd, Scottsdale, Arizona, 85257

Google Maps Updated: 19 May 2026
Authenticity Score: 62/100
About

First Class Auto Service is a shop that generates very strong, polarized opinions. Many customers are incredibly loyal, praising Ray and his team for their honesty, fair pricing, and high-quality work. On the other hand, there is a significant group of reviewers who have had very negative experiences, citing poor communication, unprofessional behavior, and even claims of damage to their vehicles. It is a shop where you might have a great experience or a very frustrating one.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
19
Lowest rating

We analyze 74 public reviews for First Class Auto Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 55/100
Pro Tip

Always inspect your vehicle thoroughly before leaving the shop to ensure no new damage has occurred.

Family-owned
Honest assessments
Pros & Cons

✓ What Works Well

  • Honest and fair pricing
  • Knowledgeable mechanics
  • Good for older vehicles

✗ Areas to Improve

  • Poor communication
  • Unprofessional behavior
  • Reports of vehicle damage
Frequently Asked Questions
  • Are they honest about repairs?
  • Do they offer loaner cars?
  • Why is the communication so poor?
User Feedback

Ray is the most honest mechanic I've met.

They damaged my car and were rude.

Great service, very fair price.