First Coast Cardiovascular Institute - Bartram Oaks Walk
115 Bartram Oaks Walk, 104, Jacksonville, Florida, 32259
Patients generally report high satisfaction with the medical care, highlighting the thoroughness and professionalism of doctors like Dr. Ali and Dr. Thielemann. The clinical staff is often described as kind and efficient. However, there are consistent complaints about the front desk staff, long wait times, and poor communication regarding scheduling and referrals. Some patients feel like a number rather than a person.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex medical history, be prepared to advocate for yourself and follow up on referrals.
✓ What Works Well
- Thorough and knowledgeable doctors
- Kind and efficient clinical staff
- Professional care
✗ Areas to Improve
- Rude front desk staff
- Long wait times
- Poor communication and scheduling
- Do you accept my insurance?
- How long is the wait for an appointment?
The doctors are great, but the front desk is a mess.
I felt heard and respected by the physician.
Wait times are often excessive.
- Category Health & Medical
- City Jacksonville
- State Florida
- Postcode 32259
- Country United States
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