First Lithonia Medical Center
2505 Panola Rd, Lithonia, Georgia, 30058
This center has a loyal following, with many patients praising Dr. Okobah for her long-term care and personal touch. However, there is a significant divide in feedback, with many recent reviews citing long wait times, billing frustrations, and poor communication from the front office. While the medical care is often rated highly, the administrative side is a major pain point for many.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Compassionate, long-term care
- Holistic approach
- Personalized attention from Dr. Okobah
✗ Areas to Improve
- Long wait times
- Billing and insurance confusion
- Poor front office communication
- Why am I being charged for a physical?
- How do I get my lab results?
Dr. Okobah is like family.
The front office needs to get it together.
Wait times are way too long.
- Category Health & Medical
- City Lithonia
- State Georgia
- Postcode 30058
- Country United States
readers daily.