First Medical Associates
9601 Blackwell Rd, Suite 210, Rockville, Maryland, 20850
This practice is polarizing. Many patients adore the doctors, citing their warmth and thoroughness. However, a significant number of patients report major issues with billing, communication, and administrative policies. It feels like a place where the medical care is good, but the business side is often frustrating.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Warm and personable doctors
- Clean and nice office
- Thorough explanations
✗ Areas to Improve
- Billing issues and lack of transparency
- Difficult to reach by phone
- Inconsistent administrative policies
- Why was I charged for this?
- How do I get a human on the phone?
The doctor is great, but the billing is a nightmare.
They treat you like a number.
Good care, but the admin side is very frustrating.
- Category Health & Medical
- City Rockville
- State Maryland
- Postcode 20850
- Country United States
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