5608 Zuni Rd SE, Albuquerque, New Mexico, 87108
Patients are deeply divided. Many praise the medical staff for being thorough and compassionate, especially with unhoused or vulnerable populations. However, the front desk and administrative team face heavy criticism for being rude, unprofessional, and difficult to reach. Long wait times and scheduling issues are common pain points.
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Try to schedule appointments for early in the week to avoid the end-of-week rush and potential staff burnout.
✓ What Works Well
✗ Areas to Improve
Medical staff is spot on, but the front office needs a total overhaul.
Great for the community, but the admin side is a mess.
Don't expect a quick visit; bring your patience.