First Physicians: East University Family Medicine
3051 E University Blvd, empty, Odessa, Texas, 79762
First Physicians on East University is a mixed bag. Many patients appreciate the providers, especially Chad Adams and Allie Black, for their care and professionalism. However, there are frequent complaints about the front desk staff, long wait times, and poor communication. It's a place where the clinical care is often good, but the administrative experience can be quite frustrating.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a choice, try to schedule an appointment rather than walking in to avoid long wait times.
✓ What Works Well
- Knowledgeable and caring providers
- Walk-in availability
- Clean and professional environment
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Long wait times
- Poor communication and follow-up
- Do you accept walk-ins?
- How long is the wait?
- Are you accepting new patients?
Great providers, but the front desk staff is rude.
I waited for hours just to be seen.
The doctors are great, but the admin side needs work.
- Category Health & Medical
- City Odessa
- State Texas
- Postcode 79762
- Country United States
readers daily.