First Smiles Dental
16932 E Quincy Ave, Aurora, Colorado, 80015
First Smiles Dental is a polarizing practice. Many patients love the friendly, skilled team and the affordable, high-quality care they receive. However, there is a significant number of negative reviews focusing on unprofessional front-desk behavior, billing disputes, and a lack of compassion for patients with anxiety. The office seems to have inconsistent service quality, with some patients having great experiences while others feel ignored or mistreated.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a written estimate and confirm insurance coverage before starting any treatment.
✓ What Works Well
- Affordable and high-quality care
- Friendly and skilled dental team
- Weekend hours available
✗ Areas to Improve
- Unprofessional and rude front desk staff
- Billing and insurance communication issues
- Lack of compassion for anxious patients
- Do you accept Medicaid?
- How do you handle billing disputes?
The doctors are great, but the front desk needs training.
Be very careful with billing and insurance paperwork.
Great for families, but maybe not for those with severe anxiety.
- Category Health & Medical
- City Aurora
- State Colorado
- Postcode 80015
- Country United States
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