FirstCall Medical Center - Burtonsville
15646 Old Columbia Pike, Burtonsville, Maryland, 20866
This clinic offers fast and efficient service, particularly for COVID testing and minor injuries. Many patients appreciate the friendly staff and quick results. However, there are consistent complaints about administrative follow-up, billing transparency, and the difficulty of reaching a live person for post-visit concerns.
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If you need follow-up, try calling during off-peak hours or visiting in person, as phone lines can be difficult.
✓ What Works Well
- Fast service
- Friendly staff
- Efficient testing
✗ Areas to Improve
- Poor follow-up communication
- Billing transparency issues
- Hard to reach by phone
- Are you open on holidays?
- How do I get my results?
Fast and efficient
Staff is very courteous
Billing is a headache
- Category Health & Medical
- City Burtonsville
- State Maryland
- Postcode 20866
- Country United States
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