120 Adcock Rd, Hot Springs, Arkansas, 71913
This clinic is a go-to for many locals for acute issues, with many patients praising the efficiency and the genuine care provided by providers like Dr. Stacey and Brent. However, there is a clear divide in the experience, with several reports of rude front-desk staff, long wait times, and poor communication regarding test results. It seems to be a high-volume clinic where the quality of care can depend heavily on which staff member you interact with.
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If you have specific test requests, be prepared to advocate for yourself, as some staff may be dismissive of non-standard requests.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front desk needs training.
Fastest urgent care in town.
Hit or miss depending on the staff on duty.