Health & Medical · Urgent Care

FirstCare Walk-in Clinic-Hot Springs

120 Adcock Rd, Hot Springs, Arkansas, 71913

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

This clinic is a go-to for many locals for acute issues, with many patients praising the efficiency and the genuine care provided by providers like Dr. Stacey and Brent. However, there is a clear divide in the experience, with several reports of rude front-desk staff, long wait times, and poor communication regarding test results. It seems to be a high-volume clinic where the quality of care can depend heavily on which staff member you interact with.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 55/100
Pro Tip

If you have specific test requests, be prepared to advocate for yourself, as some staff may be dismissive of non-standard requests.

Fast turnaround
In-house lab availability
Pros & Cons

✓ What Works Well

  • Fast and efficient service
  • Knowledgeable and caring providers
  • Good for acute, non-ER issues

✗ Areas to Improve

  • Rude or dismissive front-desk staff
  • Inconsistent communication regarding test results
  • Cleanliness issues in some areas
Frequently Asked Questions
  • Do you have an in-house lab?
  • What are your wait times?
  • Do you accept walk-ins?
User Feedback

Great doctors, but the front desk needs training.

Fastest urgent care in town.

Hit or miss depending on the staff on duty.

Location Details
Street: 120 Adcock Rd
City: Hot Springs
State: Arkansas
Postcode: 71913
Country: United States
Location
120 Adcock Rd, Hot Springs, AR 71913
Quick Info
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