Fitzgerald Brothers Transportation
Travel & Tourism · Transportation Service

Fitzgerald Brothers Transportation

1047 Castle Rd, Geneva, New York, 14456

Google Maps Updated: 13 May 2026
Authenticity Score: 80/100
About

Drivers are consistently praised for their professionalism, kindness, and safety. However, the office staff and customer service are frequently criticized for being unresponsive and unhelpful. It's a company where the drivers shine, but the management side needs significant improvement.

Review Summary
20
Most Relevant
17
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 77
Performance Scores
Reliability 70/100
Speed 65/100
Pro Tip

Request specific drivers if you've had a good experience, but be prepared for potential communication gaps with the office.

Charter services
Professional drivers
Pros & Cons

✓ What Works Well

  • Excellent drivers
  • Safe and clean buses
  • Professional staff

✗ Areas to Improve

  • Poor office communication
  • Unresponsive customer service
  • Scheduling issues
Frequently Asked Questions
  • How do I track lost items?
  • What is the cancellation policy?
  • Why is it hard to reach the office?
User Feedback

Improve office responsiveness

Better communication regarding bookings

Keep the drivers, fix the management

Location Details
Street: 1047 Castle Rd
City: Geneva
State: New York
Postcode: 14456
Country: United States
Location
1047 Castle Rd, Geneva, NY 14456
Quick Info
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