Five Star Collision Center
1090 Riverside Dr, Macon, Georgia, 31201
The shop receives high praise for its bodywork quality and friendly front office staff, particularly Riley. Many customers appreciate the regular updates and the lifetime guarantee on repairs. However, some users report significant delays, poor paint quality, and frustration with insurance coordination. It seems to be a hit-or-miss experience depending on the specific repair needs.
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Ask for a detailed breakdown of the repair plan before leaving your vehicle to avoid surprises.
✓ What Works Well
- Excellent paint and bodywork
- Helpful and friendly office staff
- Regular status updates
✗ Areas to Improve
- Long repair times
- Issues with paint finish (orange peel)
- Frustrating insurance coordination
- Do you offer a lifetime guarantee?
- How often will I get status updates?
- Do you work with all insurance companies?
Work looks brand new
Communication could be more consistent
Staff goes above and beyond
- Category Automobile
- Neighborhood Riverside
- City Macon
- State Georgia
- Postcode 31201
- Country United States
