Five Star Ford Service
900 Russell Pkwy, Warner Robins, Georgia, 31088
Five Star Ford's service department is a typical dealership experience. Some customers have had great experiences with specific advisors, while others report long wait times, poor communication, and feeling like the dealership is trying to upsell unnecessary services. It's a shop where your experience might depend heavily on which advisor you work with.
We analyze 72 public reviews for Five Star Ford Service using our data models and filter out spam to highlight only authentic feedback.
If you have a warranty issue, be prepared for potential delays and keep a close eye on your vehicle's status.
✓ What Works Well
- Professional service advisors
- Mobile service options
- Clean waiting area
✗ Areas to Improve
- Long wait times
- Inconsistent quality control
- Aggressive upselling
- Is the service worth the dealership price?
- How long will my oil change take?
- Do they offer mobile service?
Some feel the service is 'spot on', others feel it's a 'rip off'.
Staff turnover seems to impact the consistency of service.
The mobile service is a hit with some customers.
- Category Automobile
- City Warner Robins
- State Georgia
- Postcode 31088
- Country United States
