Automobile · Auto Body & Collision

Fix Auto Redlands

1976 Essex Ct, Redlands, California, 92373

Google Maps Updated: 19 May 2026
Authenticity Score: 68/100
About

Fix Auto Redlands receives highly polarized reviews. Many customers praise the professional service, quality of work, and helpful staff, particularly Chad and Lacy. However, there are significant complaints regarding poor communication, long delays, and inconsistent repair quality. Some customers have reported feeling misled or mistreated, making it a hit-or-miss experience depending on the project and staff.

Our Review Process
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Highest rating
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We analyze 74 public reviews for Fix Auto Redlands using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 60/100
Pro Tip

Get all estimates and timelines in writing before leaving your vehicle.

Collision Repair
Paint Services
Pros & Cons

✓ What Works Well

  • Quality repair work
  • Professional staff
  • Insurance coordination

✗ Areas to Improve

  • Poor communication
  • Long repair delays
  • Inconsistent quality control
Frequently Asked Questions
  • How long will my repair take?
  • Do you provide rental car assistance?
  • Is there a warranty on paint work?
User Feedback

Paint matched perfectly, looks new.

Communication was non-existent for weeks.

Felt patronized during the estimate process.