77 W Forest Ave, Suite 201, Flagstaff, Arizona, 86001
Flagstaff Surgical Associates is generally well-regarded for its skilled surgeons and professional care. Patients often highlight the expertise of doctors like Dr. Badger and Dr. Olson. However, the practice faces frequent criticism regarding its administrative and billing departments, with reports of poor communication and scheduling errors causing significant frustration for patients.
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Always confirm your appointment status via phone a day before, as online scheduling or automated systems may be unreliable.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the billing department is a nightmare.
Worth the drive for the quality of care.
Front desk needs better training.