Floor & Decor Store Support Center
2500 Windy Ridge Pkwy SE, Atlanta, Georgia, 30339
Floor & Decor's corporate office and store locations receive mixed reviews. While many customers appreciate the vast selection and quality of materials, there are frequent complaints about poor customer service, difficult return policies, and issues with special orders. The experience seems to vary significantly by location, with some stores providing excellent service while others are described as unhelpful and disorganized. Customers are advised to do thorough research before purchasing.
We analyze 80 public reviews for Floor & Decor Store Support Center using our data models and filter out spam to highlight only authentic feedback.
Always check the product subtype and batch numbers before leaving the store to ensure consistency in your flooring.
✓ What Works Well
- Vast selection of flooring
- High-quality materials
- Some stores have excellent staff
✗ Areas to Improve
- Difficult return and refund process
- Poor customer service at some locations
- Issues with special orders and inventory
- What is the return policy?
- Why is my order delayed?
- How do I reach a manager?
Great selection, but service is hit or miss.
Avoid special orders if possible.
Staff is helpful, but corporate is hard to reach.
- Category Retail & Malls
- Neighborhood Atlanta
- City Atlanta
- State Georgia
- Postcode 30339
- Country United States
