Floor & Decor
4 Westside South Shopping Center, Gretna, Louisiana, 70053
Customers are split between loving the massive selection and helpful staff like Fred and Kyle, and being frustrated by poor management and slow pickup processes. While many find great deals and quality products, others report rude interactions and logistical nightmares. The store is often praised for its design guidance, but criticized for understaffing and inconsistent online order fulfillment. It seems like a hit-or-miss experience depending on who you deal with. Overall, it offers good bang for the buck if you catch the right team member.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Visit in person for design help rather than relying on the website for inventory accuracy.
✓ What Works Well
- Massive product selection
- Helpful design staff
- Competitive pricing
✗ Areas to Improve
- Rude management
- Slow pickup service
- Inconsistent online ordering
- Is the pickup process really that slow?
- Can I get design help for my bathroom?
Staff like Fred and Kyle are spot on.
Management needs a serious attitude check.
Great selection but the website is a mess.
- Category Retail & Malls
- City Gretna
- State Louisiana
- Postcode 70053
- Country United States
readers daily.