Flooring Depot
1402 Commerce Pkwy, Bloomington, Illinois, 61701
Customers generally love the service and selection at Flooring Depot, often highlighting specific staff members like Bethany and Rob for being helpful and knowledgeable. The installation teams are frequently praised for their skill and speed, making the process smooth for many. However, some folks have had frustrating experiences with communication, scheduling delays, and rigid return policies for leftover materials. While most find the pricing fair, a few feel the service can be hit-or-miss depending on the staff member. Overall, it is a solid spot for flooring if you get the right team.
We analyze 76 public reviews for Flooring Depot using our data models and filter out spam to highlight only authentic feedback.
Ask for specific sales staff like Bethany or Rob to ensure a more personalized experience.
✓ What Works Well
- Knowledgeable and helpful sales staff
- Fast and skilled installation teams
- Great selection of flooring options
✗ Areas to Improve
- Inconsistent communication regarding scheduling
- Strict return policy for unused materials
- Occasional lack of follow-up after projects
- Can I return unopened boxes of flooring?
- How long does the installation process take?
- Do you offer free estimates?
Staff are spot on with recommendations
Installers are quick and clean up well
Some customers feel ignored if the order is small
- Category Other
- City Bloomington
- State Illinois
- Postcode 61701
- Country United States
