Florida Advanced Gastroenterology Center - Brandon
671 S Kings Ave, Brandon, Florida, 33511
Patients generally appreciate the clinical care provided by the doctors and PAs, often describing them as knowledgeable and kind. However, the practice is plagued by severe administrative failures, including impossible phone access, billing disputes, and poor communication regarding procedures. It is a clinic where the medical work is solid, but the patient experience is often marred by operational issues.
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If you have a procedure scheduled, call the surgery center directly for instructions if the main office is unresponsive.
✓ What Works Well
- Knowledgeable and kind medical providers
- Efficient procedure days
- Clean and professional facility
✗ Areas to Improve
- Impossible to reach by phone
- Billing and insurance transparency issues
- Poor communication regarding pre-procedure instructions
- How do I get my test results?
- Why is it so hard to schedule an appointment?
The doctors are great, but the office staff is a disaster.
Expect to be left on hold for a long time.
Clinical care is good, but the admin side is frustrating.
- Category Health & Medical
- City Brandon
- State Florida
- Postcode 33511
- Country United States
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