Florida Blue
4800 Deerwood Campus Pkwy, Jacksonville, Florida, 32246
This company receives a lot of negative feedback, with many customers complaining about poor customer service, confusing billing, and difficulty getting claims approved. While some people have had positive experiences with specific staff members at the campus, the overall sentiment is one of frustration and distrust. Many customers feel that the company is difficult to work with and that their coverage is not worth the cost.
We analyze 77 public reviews for Florida Blue using our data models and filter out spam to highlight only authentic feedback.
If you have a billing issue, try visiting the campus in person; you might get better help than over the phone.
✓ What Works Well
- Some helpful staff at the campus
- Beautiful campus facility
- Some good health programs
✗ Areas to Improve
- Poor customer service
- Confusing billing and claims
- Difficulty getting coverage approved
- Why was my claim denied?
- How do I cancel my plan?
- Is this doctor in-network?
Worst insurance company ever.
Billing is a nightmare and they don't help.
Staff at the campus were helpful.
- Category Health & Medical
- City Jacksonville
- State Florida
- Postcode 32246
- Country United States
