8105 FL-54, Building 1, Suite 2, New Port Richey, Florida, 34655
Patients generally praise the medical care provided by the doctors, especially Dr. Thorwarth. However, the administrative side, particularly scheduling and phone responsiveness, is a major pain point. Many feel the front desk staff lacks customer service skills, leading to frustration.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ensure your primary care doctor sends authorizations before your visit to avoid cancellations.
✓ What Works Well
✗ Areas to Improve
Improve scheduling efficiency
Train staff on customer service
Better communication on billing