Florida Family Medicine
2120 Michigan Ave, Kissimmee, Florida, 34744
This clinic is a mixed bag. Many patients love the doctors, describing them as caring, thorough, and life-changing. However, there is a significant amount of negative feedback regarding the front desk staff, who are often described as rude, unprofessional, and difficult to deal with. Billing issues and long wait times are also common complaints, leading some patients to seek care elsewhere despite liking the doctors.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep detailed records of all payments and receipts, as billing discrepancies have been reported.
✓ What Works Well
- Caring and thorough doctors
- Clean facilities
- Holistic approach to health
✗ Areas to Improve
- Rude and unprofessional front desk
- Billing and refund issues
- Long wait times
- Why is it so hard to get a refund?
- Are the front desk staff trained in customer service?
The doctors are amazing, but the front office is a nightmare.
I love the care I get, but the administrative side is very frustrating.
Great medical team, but the customer service needs a major upgrade.
- Category Health & Medical
- City Kissimmee
- State Florida
- Postcode 34744
- Country United States
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