Florida Otolaryngology Group, P.A.
1172 Cypress Glen Cir, Kissimmee, Florida, 34741
Patients generally praise the medical expertise of the doctors, noting they are thorough and skilled. However, the administrative side is a major pain point, with many complaints about rude receptionists, long hold times, and billing transparency issues.
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Ask about potential 'investigational' or 'invasive' procedure fees before your exam to avoid surprise bills.
✓ What Works Well
- Skilled ENT doctors
- Effective treatment plans
- Clean facilities
✗ Areas to Improve
- Rude phone staff
- Hidden billing charges
- Difficult to schedule appointments
- Why are there hidden fees?
- How do I get a call back?
Great doctors, terrible front office
Billing department is inept
Wait times are short but phone service is bad
- Category Health & Medical
- City Kissimmee
- State Florida
- Postcode 34741
- Country United States
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