Florida Otolaryngology Group, P.A.
7251 University Blvd, STE 300, Winter Park, Florida, 32792
Florida Otolaryngology Group is generally praised for its knowledgeable doctors and efficient diagnostic services, including on-site CAT scans. Many patients report successful treatment plans and a professional environment. However, there are significant complaints regarding front desk responsiveness, billing transparency, and occasional dismissive behavior from specific providers.
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Confirm all potential costs for 'routine' looks or scans before the procedure to avoid surprise out-of-network bills.
✓ What Works Well
- Knowledgeable specialists
- On-site diagnostic equipment
- Efficient appointment scheduling
✗ Areas to Improve
- Poor phone responsiveness
- Billing transparency issues
- Inconsistent bedside manner
- Do you have on-site CAT scans?
- Why was I charged for this service?
Dr. Cox is thorough and compassionate.
The front desk is hard to reach.
Great for quick ENT solutions.
- Category Health & Medical
- City Winter Park
- State Florida
- Postcode 32792
- Country United States
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