Florida Pain Medicine
27810 Summergate Blvd, Wesley Chapel, Florida, 33544
Patients generally appreciate the medical staff's expertise and compassionate approach to pain management. However, the front office operations are a major pain point, with frequent complaints about long wait times, poor communication, and difficulty getting prescriptions filled. While the doctors are often described as attentive, the administrative hurdles can make the experience frustrating. Many patients feel the clinic is overbooked, leading to a rushed environment.
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Always follow up on prescription requests via the patient portal rather than relying solely on phone calls.
✓ What Works Well
- Knowledgeable and compassionate doctors
- Effective non-narcotic treatment plans
- Friendly medical assistants
✗ Areas to Improve
- Poor front desk communication
- Long wait times for appointments and procedures
- Delays in prescription refills
- Why is it so hard to get a call back?
- How long does it take to get a prescription filled?
The doctors are great but the office staff is a nightmare.
I felt rushed and ignored by the administrative team.
The medical care is top-notch, but the logistics are a mess.
- Category Health & Medical
- City Wesley Chapel
- State Florida
- Postcode 33544
- Country United States
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