Flower Mound Women's Care
2980 Long Prairie Rd, Flower Mound, Texas, 75022
The doctors here, particularly Dr. Thomas and Dr. Van Dell, receive high praise for their expertise and attentive care during pregnancy and gynecological visits. Patients feel well-supported and heard. The main drawback is the front office staff, who are frequently described as rude or unhelpful regarding billing and paperwork.
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Clarify all administrative fees, such as FMLA paperwork costs, upfront to avoid surprises.
✓ What Works Well
- Exceptional OBGYN care
- Doctors are great listeners
- Clean and organized facility
✗ Areas to Improve
- Rude front desk staff
- Issues with billing and paperwork fees
- Long wait times for appointments
- Does this office accept my insurance?
- What is the policy on FMLA paperwork fees?
Dr. Thomas is the best, but the front desk needs a refresher on customer service.
Great medical care, but the administrative experience is frustrating.
Very thorough and proactive care.
- Category Health & Medical
- City Flower Mound
- State Texas
- Postcode 75022
- Country United States
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